Auto Transport Tips

Q. How long will it take my car to be shipped?
A. On average it will take three to fourteen days for your car to reach its destination. Factors such as distance
between pick up and delivery, weather and traffic will all affect the total length of time.

Q. How long in advance do I need to book my transport?
A. It is highly recommended that you book your transport two weeks in advance. Some brokers and carriers
can accommodate shorter notices.

Q. Will my car be insured during transport?
A. Yes. Legally all carriers must carry insurance. The industry minimum is $100,000. We recommend you ask to
see a copy of their certificate of insurance for proof. Also, read the terms and conditions of your agreement
carefully to see what is and what's not covered.

Q. Must all brokers and carriers be licensed?
A. Yes. The Federal Motor Carrier Safety Administration must issue carriers an MC# or US DOT#, to have proper
operating authority. Brokers must also be bonded. MC#'s/DOT#'s and bonding information can be checked
through safersys.com, and is strongly recommended to do so.

Q. How should I prepare my car for transport?
A. If you are going to a cold climate, make sure you have winterized your auto by adding antifreeze. Secure any
loose items such as antennas. Disconnect alarm and anti-theft systems. Remove any covers, as covers are not
allowed.

Q. Can I store anything in the auto?
A. All items to be stored must be stored in the trunk and can weigh no more than 100 pounds. No hazardous or
flammable material is permitted what so ever. No items can be stored within the passenger part of the car. Items
stored in the trunk are not covered by insurance and placed by the owners risk.

Q. Will I need to have my car delivered to a terminal?
A. A terminal is necessary only in the event there is not enough room for a truck to drop off your vehicle at its
destination, because of a narrow or dead end street, or any other conditions that would not allow a truck to enter.
These terminals are fully licensed and insured.

Q. What forms of payment is accepted by auto shippers?
A. Carriers accept cashier and certified checks as well as cash and credit cards for the deposit. The balance is
due upon delivery and only cash, cashiers or certified checks is accepted unless other arrangements have been
made prior to transport!

Q. What if my car is inoperable, can it still be transported?
A. The vehicle can still be transported but in most cases additional fees will apply because of the extra
equipment and labor needed to transport your vehicle.